Refund Policy

Refund Policy for BabyNameGenius.com

At BabyNameGenius.com, we strive to ensure our customers are satisfied with our services. This Refund Policy outlines the terms and conditions under which you may request a refund for purchases made on our website.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 30 days of the purchase date.
• You must provide proof of purchase, such as an order confirmation email or receipt.
• The services for which you are requesting a refund must not have been fully utilized or consumed.

Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

• Digital products that have been downloaded or accessed.
• Customized or personalized services that have already been rendered.
• Subscription fees that have already been used during the billing cycle.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

• Contact our customer support team at [email protected] with your refund request.
• Provide your order details and reason for the refund request.
• Our team will review your request and respond within 5 business days.

Processing Refunds

If your refund request is approved, we will process the refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider's processing times.

Contact Us

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at [email protected]. We are here to help and ensure your satisfaction with our services.

Thank you for choosing BabyNameGenius.com!